Frequently Asked Questions
Everything you need to know about shopping at Killington Sports.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all tags attached to be eligible for a full refund or exchange.
Do you offer international shipping?
Currently, Killington Sports ships to addresses within the United States and Canada. International rates and shipping times vary by destination and are calculated at checkout.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our charts to ensure a perfect fit for your sporting gear.